COVID-19: Time-of-Use Rates Suspended for 45 Days
The Government of Ontario is providing temporary 45-day emergency relief to support Ontarians impacted by the global COVID-19 outbreak. As of Tuesday, March 24, 2020, households, farms and small businesses who pay time-of-use electricity rates will be charged off-peak rates 24 hours a day, seven days a week.
CONTINUED SERVICE PLANNING FOR CORONAVIRUS (COVID-19)
Dear Valued Customers, Vendors and Stakeholders,
With the increasing news and concern regarding the Coronavirus (COVID-19) pandemic, we
recognize the importance of continuing to serve you reliably, safely and efficiently. We assure you
that we have been closely monitoring news from reputable sources, such as the Government of
Ontario and your Local Public Health Unit.
Newmarket-Tay Power is taking extra precautions to keep customers, employees and communities at
large safe. We remain committed to transparency during this time and have defined our contingency
plan for various types of situations that may arise. While the risk still remains low in Canada,
Newmarket-Tay Power is taking the following measures to limit the spread of an outbreak:
• In an effort to minimize the spread of an outbreak, Newmarket-Tay Power will be closing its facilities
to the public effective March 16, 2020. Although public access will be restricted, business will
• We have increased communications with our employees on health and safety measures.
• Cleaning protocols, such as routine surface cleaning, have been enhanced at each of our offices.
• On-site and in-person scheduled meetings with third parties have been suspended until further
notice. Meetings will be conducted by webinar, conference call or other virtual communication tools
we have in place.
For more information, please click here.